Step away for a while
Take a break and choose something enjoyable that does not involve gambling.
Need support now? Gambling Help Online offers support and information. Gambling Help Online ↗ Responsible gambling information; not medical or financial advice.
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Start here
Put your wellbeing first
Gambling can affect your finances and wellbeing. You can seek help before things reach a crisis point.
Keep essentials separate
Set aside money for bills, food, housing and savings before considering any gambling spend.
Bring someone in
You can ask for guidance, a break or support for someone close to you.
Know the risks
Gambling risks to keep in mind
- Gambling is not a reliable way to earn money.
- Trying to win back losses can lead to spending more.
- Borrowing, hiding gambling or using essential funds are signs to stop and seek support.
- Bonuses and free spins can carry restrictions and financial risk.
Check Australian rules and official guidance before using an online gambling service. Read Australian gambling guidance.
Spending boundaries
Set money limits and protect essentials
Choose a boundary in advance
Eq9 lists deposit and loss limits among its safer-gambling tools. Check the account settings for available controls; a limit is a boundary, not a target.
- Keep essential spending separate and do not borrow to gamble.
- Check when a requested limit change applies.
- Find out whether the control covers deposits, losses or both.
- If sticking to a limit feels difficult, take a break and seek outside support.
Time and breaks
Set time limits and take breaks
- 01
Decide when to finish
Choose a stopping point before you start and set a reminder away from the gambling service.
- 02
Make your break count
Sign out, silence gambling notifications and switch to another activity.
- 03
Check in with yourself
Notice any changes to sleep, work, relationships or how much you think about gambling.
- 04
Get help to stop
If you often extend a session or struggle to stop, contact a support service.
Self-exclusion
Eq9 self-exclusion and access controls
Self-exclusion can help create distance from a gambling service. Check its coverage and process rather than assuming one request blocks every site.
| Control | What to check |
|---|---|
| Eq9 self-exclusion | Check Eq9’s current process, duration, account coverage and any restrictions on reopening. |
| Timeouts | Eq9 lists session timeouts among its safer-gambling tools. Check the account settings for available options. |
| Other barriers | Ask your device or financial provider about blocking controls and what they cover. |
For help with gambling concerns, contact a support organisation such as Gambling Help Online.
Warning signs
When gambling may be causing harm
Trying to catch up
Chasing losses, raising stakes or continuing after you meant to stop.
Financial strain
Borrowing, bills piling up or essential expenses becoming harder to manage.
Life feels different
Sleep problems, secrecy, conflict or gambling taking priority over work and relationships.
These signs are a reason to reach out; this information cannot diagnose your situation. Gambling Help Online offers information and resources to help you decide what to do next.
Find support
Support options for Australians
Timeouts
Learn about the national self-exclusion register for licensed online and phone wagering.
Claim Bonus
You can seek help if another person’s gambling affects you. A support service can help you consider boundaries and look after your wellbeing.
Take action
Pick a next step that feels manageable
Talk it through
Gambling Help Online is one place to find information and support.
Find Gambling Help Online →Create space for a break
Sign out, pause gambling notifications and choose an activity unrelated to gambling. Support can help you plan what comes next.
Browse support options →Review your options
Eq9 lists self-exclusion as a safer-gambling tool. Check the current process and coverage before relying on it.
Check Eq9 self-exclusion →Support for loved ones
You can ask for help when someone else’s gambling affects your wellbeing, relationships or finances.
Explore support →Your questions
Eq9 responsible gambling FAQs
How do I set Eq9 deposit limits?
Eq9 lists daily, weekly and monthly deposit limits among its tools. Check your account settings for available controls and their terms.
Does a deposit limit remove every risk?
No. A limit has specific coverage and is only one part of safer gambling. If it is hard to stick to your boundaries, consider a break and independent support.
Does Eq9 offer self-exclusion?
Eq9 lists self-exclusion among its responsible-gambling tools. Check the current account options or contact support for the process and coverage.
Can I get help if someone close to me gambles?
Yes. Gambling Help Online and other support organisations can offer information for people affected by someone else’s gambling.
More information
Helpful Eq9 guides
Eq9 responsible gambling: practical steps for safer play
What Eq9 safer gambling involves
Eq9 responsible gambling means treating play as entertainment, not a way to make money. Decide what you can afford to spend and how much time you want to spend before signing in. Keep money for essentials and commitments out of any gambling budget.
Gambling affects people differently, and harm can build over time. Chasing losses, hiding play, borrowing to gamble or feeling anxious when you stop are reasons to take a pause. In Australia, support is available if you are concerned about yourself or someone else.
Eq9 offers a 50% first-deposit bonus. A bonus is not cash in hand and should not prompt you to spend more than planned. Check the current terms and keep your personal spending boundary separate from any promotion.
Set Eq9 deposit limits before play
Eq9 lists daily, weekly and monthly deposit limits among its safer-gambling tools. Check your account settings for available controls and choose a boundary that suits your budget. A deposit limit only concerns the activity it covers, so it may not account for spending through other sites or payment methods.
First account for rent, food, bills, savings and other essentials. Keep a record of gambling spend and time, and review it rather than relying on memory. If you find yourself raising a limit to continue, stop and consider seeking support.
Before depositing, check how the account control works and when changes take effect. If you cannot find an option or are unsure how to use it, contact Eq9 support, listed as available 24/7.
- Set a spending boundary and stopping time before you begin.
- Do not borrow or rely on credit to keep gambling.
- Avoid gambling when tired, upset or under the influence.
- Stop when you reach your boundary, even if you hope to recover losses or are waiting for a win.
Eq9 self-exclusion and taking time out
Eq9 lists self-exclusion and session timeouts among its safer-gambling tools. Self-exclusion is intended to restrict access, while a timeout offers a shorter pause. Check Eq9’s current settings or ask support about the process, duration and account coverage.
A timeout may help when you need to stop for a while; a longer break can be useful if gambling is taking more time or money than planned. Use the available tools before feeling pressured to continue. If keeping a break feels difficult, speak with someone you trust and seek support.
Eq9 works in a mobile browser and requires no download. Consider signing out, removing saved payment details where possible and using device or banking controls as additional barriers.
Notice warning signs and seek support
Spending beyond your plans, chasing losses, neglecting work or relationships, or feeling distressed about gambling can all be reasons to seek help. You do not need to wait for a crisis. A trusted person or support service can help you think through next steps.
Eq9 lists Gambling Help Online, Gamblers Anonymous and the National Gambling Helpline as support options. Contact an organisation directly to learn about its current services and how to reach it.
Make a plan you can follow
Plan for money, time and what you will do if gambling stops feeling manageable. Write it down and revisit it after a break or a change in circumstances. Eq9 states its service is for adults aged 18 and over.
For Eq9 responsible gambling, use account tools where available, stop when you reach your boundaries and seek help early if they become hard to keep. The aim is to protect your wellbeing and keep gambling from taking over everyday life.
